# Wattledesk: full detail > Done-for-you automation for NDIS allied health clinics on Cliniko: referrals into Cliniko, NDIS sessions claimed before the 90-day limit, and invoice problems caught early. Fixed scope, fixed price. Brisbane, Australia. Website: https://wattledesk.com.au/ ABN: 77 544 834 672 Based in: Brisbane, Queensland, Australia Contact: caleb@wattledesk.com.au ## Offers ### 1. Referral to booking Referral letters, faxes and emails become patients in Cliniko, with the intake form and booking link on their way within minutes. - Referrals read from your inbox, fax-to-email and web form - Patient created or matched in Cliniko, with the referral attached - Intake form and booking link sent from your approved templates - Your clinician told, and unbooked referrals followed up at 48 hours and 5 days - The referrer thanked, and anything unclear put in front of a person Price: $3,000–4,000 set-up, then $800–1,200 a month (AUD, fixed). ### 2. NDIS leak check and fix Every NDIS session ready to claim on the right line item, agreed in advance, and before the 90-day claim limit. - A free leak check first, in your browser, on your own Cliniko exports - Appointment types mapped to the right NDIS line items - Service agreements checked so travel, reports and cancellations are agreed in advance - A weekly list of sessions not yet claimed, closest to the 90-day limit first - A one-off catch-up list of past sessions you can still claim, for you to review and submit Price: $3,000–5,000 set-up, then $1,000–1,500 a month (AUD, fixed). ### 3. Invoice checks and payment follow-up (available 2027) Invoices checked twice a day for the problems plan managers bounce, and unpaid ones followed up. - Twice-daily check of new NDIS invoices in Cliniko - A fix list for reception before invoices go out - Plan-manager remittances matched to invoices - Unpaid, short-paid and bounced invoices flagged and chased - Approved payments recorded against your Xero invoices Price: $3,000–5,000 set-up, then $1,000–1,500 a month (AUD, fixed). ### 4. Reactivation and no-shows (available 2027) Lapsed patients, missed appointments and waitlist gaps followed up, only with people who agreed to hear from you. - Messages to patients not seen in 60, 90 or 180 days who agreed to hear from you - A rebook flow after a missed appointment - Waitlist offers when a slot opens - Every message approved by you, with your sender ID and an unsubscribe - A report of what each campaign rebooked Price: $1,500–2,500 set-up, then $500–800 a month (AUD, fixed). ### 5. Practice ops autopilot (available 2027) All four together, with one owner dashboard for referrals, claims, invoices and money outstanding. - Offers 1 to 4, set up together - An owner dashboard: referrals in and booked, sessions near the 90-day limit, money outstanding - Plans ending soon, and a weekly summary by email Price: $9,000–12,000 set-up, then $2,500–3,000 a month (AUD, fixed). ## Founding clinics The first 10 clinics to sign a proposal get 40% off our published set-up fee, and their monthly fee fixed for 12 months. Ticking the founding-clinic box is a non-binding expression of interest; the price applies once both sides sign a written proposal. ## Frequently asked questions ### Who is Wattledesk for? Small Australian allied health clinics (occupational therapy, speech pathology, psychology and physiotherapy, roughly 3 to 10 clinicians) with a large share of NDIS work, running Cliniko. Nookal is next. Brisbane and South East Queensland first, then national. ### What does Wattledesk actually do? It sets up and runs automation inside the clinic's own practice software: referral letters, faxes and emails into Cliniko with the intake form and booking link sent; NDIS sessions mapped to the right line items and listed before the 90-day claim limit; invoice problems flagged before they reach a plan manager. ### Does software submit NDIS claims or change invoices? No. Software drafts and checks; a person at the clinic reviews and submits every claim, and no invoice is created or changed by software. Patients only receive message templates the clinic has approved. ### How is it priced? Fixed scope and fixed price: a one-off set-up fee and a monthly fee per offer, in AUD. Never hourly, and never a percentage of what's recovered. ### What is the NDIS 90-day claim limit? From 1 December 2026, supports under a participant's plan must be claimed within 90 days, down from 2 years (National Disability Insurance Scheme Amendment (Securing the NDIS for Future Generations) Act 2026; Department of Health, Disability and Ageing, About the changes to the NDIS). ### Where is the data kept? Everything Wattledesk hosts runs in Australia (Sydney), including the AI. The free leak check runs entirely in the clinic's browser; nothing is uploaded. ### How do I get started? Try the free leak check on your own Cliniko exports, or fill in the two-minute form on the site. Replies come by email; there's no sales call unless you ask for one. ## Principles - Nothing clinical is decided by software, and nothing is claimed by software. - Patient data is sensitive health information; production runs in Australia only. - Fixed scope, fixed price, never hourly and never a percentage of recovered revenue.